Fishbowl
Fishbowl's Guest Relationship Management platform is a comprehensive solution designed specifically for restaurants to manage and optimize their guest relationships.
Our GRM platform enables restaurants to make data-driven decisions about pricing, strategy and engagement. It combines the power of a CDP and the flexibility of a CRM so restaurants can optimize guest data, loyalty and engagement.
Targeted Marketing Campaigns.
Driving Engagement
Data Driven Loyalty
Pricing Decisions Drive The Value Of A Restaurant.
To scale in the restaurant industry, gut instinct and experience will only take you so far. Driving new sales and profit means understanding costs, market factors, competitor analysis, customer trends and other critical information.
Our industry-defining consulting practice offers enterprise-level operators a holistic, data-driven approach, paired with extensive industry experience, to create pricing and menu optimization strategies so you can make make profitable decisions with confidence.
But without data you’re just another person with an opinion.
The Power of a CDP. The Flexibility of a CRM.
Email Campaigns
Email has evolved. Deliver personalized, data-driven emails that break through the noise. Automate journeys, track performance, and send offers that fill tables and keep guests coming back.Menu Optimization
Online Ordering
Turn online visits into revenue you get to keep. Simplify online ordering to make it seamless for guests and easy for you to manage from your own digital storefront. Optimize promos, increase sales and track performance from one dashboard, without having to rely on third-party providers.
Marketing Automation
Fishbowl automates email, SMS, offer and loyalty campaigns so you can create ongoing connections at scale. Eliminate singular tasks and focus on optimizing guest journeys that build long-term engagement.
SMS Messaging
Texts guests actually respond to. From flash deals to personalized reminders, SMS campaigns through Fishbowl reach guests instantly. Capture attention and drive traffic directly from their phones.
Guest WiFi
Guest WiFi does more than connect: it collects. Fishbowl captures guest information the moment someone logs on, building engagement opportunities and driving loyalty. Keep guests happy online while growing your database.
Drive Value
In the restaurant industry, driving value and sustainable growth means working with an expert. By measuring the value of consulting services against risk of missed opportunities, businesses gain vital insights into costs, market dynamics, competitors, and customer behaviors. You should feel empowered to make better decisions, and that starts with a conversation.
Boost check averages.
Increase traffic.
Build value.