Onosys
Onosys is the go-to partner for multi-unit restaurant brands seeking a seamless customer journey and sophisticated, consumer-facing menus. As a pioneer in the digital ordering
space, Onosys boasts a client roster that includes industry leaders like Pizza Ranch, Giordano’s, Mr. Hero, Rudy’s Texas Bar-B-Q, and Jack’s Family Restaurants, and more!
Online Ordering
Marketplace Managment
Call Center
REDEFINING THE FUTURE OF ONLINE ORDERING
At Onosys, we are more than just a vendor – we are your ally.
Online Ordering - Empowers restaurant brands to truly own their digital presence. With our flexible, brand-aligned, mobile-first online ordering platform, you can go beyond generic templates to create a fully customized guest experience.
Marketplace Management - Designed to help you efficiently manage menus, orders, and analytics across all major third-party platforms like DoorDash, Uber Eats, Grubhub, and Skip the Dishes.
Call Center - A specialized web application that empowers call center employees to efficiently capture or access guest information including order history, favorites, and saved credit cards to quickly and easily process guest orders
FEATURES
Flexible Integration
Out-of-the box and custom integrations that provide flexibility and stability for all major POS, loyalty, payment, gift cards, CRM, delivery, marketplace providers, and more.
Adaptive Ordering
For teams and customers on the go or at home our responsive design for web, mobile, app, and call center provides optimal guest experiences.
Fulfillment
Pickup, delivery, curbside, and drive through fulfillment features for your takeout and catering ordering channels – each with their own business rules.
Demand & Capacity Management
Complex capacity management rules allow the control of orders to ensure restaurants are not overwhelmed. Flexible and configurable lead times handle rushes and seasonality by location.
Custom Menus
Increase transactions and ticket sizes and reduce friction with custom menus that work for your brand. Unlimited nested modifiers for all menu items for the most complex menu item setups and layouts.
Backend Menu & Location Management
Quickly update multiple locations with shared pricing and menu configurations. Use a robust coupon engine to create targeted offers, and control item or category availability by time, day, or program LTOs automatically.
Catering Service Management
Manage menus, pricing, orders, and analytics with Onosys Marketplace Solution and get rid of the tablets.
Shared Guest Accounts
Shared guest accounts streamline reordering by saving recent orders, favorites, payment methods, and contact info for quick access.
Increase Ticket Size
Increase check size with suggested menu add-ons, encouraging guests to explore more options.
Optimize Capacity Management
Manage your catering capacity, ensuring that you can fulfill requests efficiently, even during busy periods.
Reduce Operational Costs
Eliminate manual entry by injecting orders directly into your POS and reduce costs associated with keying in orders from tablets or printers.
Multiple Delivery Options
Integrations with Door Dash Drive, First Delivery, Nash and others to optimize delivery of catering orders to your customers.
Gain Valuable Insights with Reporting
Our robust reporting tools provide insights into catering performance, allowing you to strategize for continuous improvement.
Experience Better!
Great Product. Better People.
We collaborate closely with you, acting as an extension of your team, committed to your success and brand identity by seamlessly integrating with your existing providers.
Our tenured and highly skilled leadership and software development team brings extensive experience working with enterprise brands ranging from 10 to 1,500 locations.
Our dedicated client success team, with years of experience in restaurant technology, is focused on meeting your specific needs with personalized support and a human touch.
Our proven, modern, and feature-rich digital platform is designed to meet the evolving needs of your brand.